Return Policy

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Larrisy Customized Jewelry Return Policy

At Larrisy, we take pride in crafting personalized jewelry that is uniquely tailored to your preferences. Each piece of jewelry is meticulously engraved and designed to meet your specific requirements. We want to ensure your complete satisfaction with your purchase. However, due to the highly personalized nature of our products, we have established the following return policy:

1. Returns for Incorrect Engraving or Defects: - We are committed to delivering high-quality customized jewelry. In the unlikely event that your item arrives with incorrect engraving or a manufacturing defect, we will gladly accept returns and provide you with a replacement or a refund. Please contact our customer service team within 7 days of receiving your order to initiate the return process.

2. Size Issues: - We understand that selecting the correct size for your jewelry is essential. We encourage you to refer to our sizing guide and double-check your measurements before placing your order. Please note that we cannot accept returns or exchanges for products that do not fit as a result of incorrect sizing on the customer's part.

3. No Returns for Personalized Items: - Due to the individualized nature of our products, we are unable to accept returns or exchanges on items that have been customized with personal engravings, provided that there is no mistake or defect in the engraving itself. It is essential to carefully review the details of your order, including spelling, dates, and any other personalized information, before finalizing your purchase.

4. Shipping Costs: - Shipping costs for returns and exchanges will be the responsibility of the customer unless the return is due to incorrect engraving or a manufacturing defect.

5. Return Procedure: - If you believe your item is eligible for a return or replacement as per the terms mentioned above, please contact our customer service team by completing the form within 7 days of receiving your order to request a Return Merchandise Authorization (RMA) number. You will be provided with further instructions on how to return the item.

6. Refunds and Replacements: - Refunds for eligible returns will be processed within 3 business days after we receive the returned item. Replacement items will be sent out promptly after verifying the issue. Please note that refunds will be issued using the original payment method used for the purchase.

We are dedicated to delivering exceptional products and service, and we appreciate your understanding of our return policy regarding personalized jewelry. If you have any questions or concerns, please do not hesitate to contact our customer service team. We are here to assist you with any inquiries and will work diligently to address any issues that may arise.

Thank you for choosing Larrisy for your personalized jewelry needs. Your satisfaction is our top priority, and we look forward to providing you with exquisite, custom-crafted pieces that you will cherish for years to come.